What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, your website login e-mail address and password and your purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
When making an enquiry or purchase we collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews and recommendations.
How do we collect information?
When you conduct a transaction on our website or make an enquiry, as part of the process, we collect Personal Information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect Personal and Non-Personal Information?
We collect Non-personal and Personal Information for the following purposes:
To provide and operate our Services;
To provide our Clients with ongoing customer assistance and support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Our company website is hosted on the Wix platform. Wix provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix’s data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our website visitors?
We may contact you to notify you regarding your enquiry or purchase, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to garner your opinion and feedback, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms & Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences.
How can your site visitors withdraw their consent?
If you do not want us to process your data anymore, please contact us or write to us at Leah Van Meyer Ltd. t/a Nicolas Watch Co. The Goldsmiths’ Centre, London, EC1M 5AD, United Kingdom.
Questions and your contact information
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us or write to us at Leah Van Meyer Ltd. t/a Nicolas Watch Co. The Goldsmiths’ Centre, London, EC1M 5AD, United Kingdom.